tgjili Privacy Policy
At tgjili, your privacy matters as much as your gameplay experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and the rights you hold as a tgjili player based in the Philippines.
Our Privacy Commitments
tgjili is committed to protecting your personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable gaming regulations.
tgjili uses industry-standard encryption (TLS/SSL), secure data storage, and access controls to protect your personal information from unauthorised access, disclosure, or loss.
tgjili will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to deliver, improve, and secure the tgjili platform experience.
tgjili processes personal data in compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173) and its Implementing Rules and Regulations, overseen by the National Privacy Commission.
As a tgjili player, you have the right to access, correct, delete, and object to the processing of your personal data. We make exercising these rights straightforward.
tgjili only collects personal data that is necessary and proportionate to the purposes for which it is processed. We do not collect data beyond what is needed to operate the tgjili service.
In the unlikely event of a data breach affecting your personal information, tgjili will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy describes how tgjili collects, uses, stores, and protects the personal information of players who register and use the tgjili online gaming platform at tgjili.net. By creating a tgjili account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. Please read it carefully alongside the tgjili Terms & Conditions and Responsible Gaming Policy.
tgjili is an online gaming platform serving players in the Philippines, offering slots, live dealer games, bingo, Aviator, lottery, sports betting, and more. As part of delivering this service, tgjili necessarily collects and processes certain personal data about its registered players and site visitors.
tgjili is firmly committed to protecting the privacy and personal data of every player. We recognise that trust is the foundation of our relationship with the Filipino gaming community — from Manila to Cebu, from Davao to Quezon City — and we take that responsibility seriously. This Privacy Policy has been prepared in compliance with:
- The Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations;
- The regulations and issuances of the National Privacy Commission (NPC) of the Philippines;
- Applicable Philippine gaming and anti-money laundering regulations.
This Privacy Policy applies to all personal data collected through the tgjili website (tgjili.net), the tgjili mobile application (if applicable), and any related services, promotions, or communications operated by tgjili.
For the purposes of the Philippine Data Privacy Act of 2012, tgjili acts as the personal information controller in respect of the personal data of its registered players and site visitors.
tgjili is responsible for determining the purposes and means of processing your personal data. Any third-party service providers engaged by tgjili to process personal data on tgjili's behalf act as personal information processors and are contractually bound to process data only in accordance with tgjili's documented instructions and applicable data protection law.
If you have any questions, concerns, or requests relating to the processing of your personal data by tgjili, you may contact our Data Protection Officer (DPO) at the email address provided in Section 13 of this Policy.
tgjili collects personal data through a number of channels, including your account registration, your use of the platform, your communications with the tgjili support team, and automated technical data collection. The categories of personal data collected by tgjili include:
3.1 Registration & Identity Data
- Full legal name (as it appears on your Philippine government-issued ID);
- Date of birth (to verify you are 21 years of age or older);
- Residential address in the Philippines;
- Email address and mobile number;
- Username and encrypted account password.
3.2 KYC Verification Data
- Copies of government-issued photo identification (e.g., Philippine passport, UMID, SSS ID, PhilHealth ID, Postal ID, or Driver's License);
- Proof of address documents (e.g., utility bill, bank statement);
- Proof of ownership of payment methods used for deposits.
3.3 Financial & Transaction Data
- Deposit and withdrawal transaction records;
- Payment method identifiers (e.g., GCash mobile number, Maya account reference, BPI/BDO/Metrobank account details where required for withdrawals);
- Account balance history;
- Bonus and promotional activity records.
3.4 Gaming Activity Data
- Game play history, bet amounts, win and loss records;
- Session duration and timing data;
- Responsible gaming tool settings and usage (e.g., deposit limits, self-exclusion status).
3.5 Technical & Device Data
- IP address and approximate geolocation;
- Device type, operating system, and browser type;
- Cookie identifiers and session tokens;
- Referring URL and on-site navigation data.
3.6 Communications Data
- Records of your interactions with the tgjili customer support team (live chat transcripts, email correspondence);
- Feedback, complaints, and dispute records.
tgjili does not collect sensitive personal information (as defined under the Philippine Data Privacy Act) beyond what is strictly necessary for identity and age verification purposes and compliance with anti-money laundering obligations.
tgjili processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your tgjili player account. |
| Age & Identity Verification | Verifying that you are 21 years of age or older and confirming your identity as required under Philippine gaming regulations. |
| Payment Processing | Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels. |
| Regulatory Compliance | Fulfilling tgjili's obligations under Philippine gaming regulations, the Anti-Money Laundering Act (R.A. 9160, as amended), and other applicable laws. |
| Fraud & Security | Detecting, investigating, and preventing fraud, prohibited conduct, account takeovers, and money laundering activity. |
| Responsible Gaming | Administering player-set responsible gaming tools (deposit limits, loss limits, cooling-off periods, self-exclusion) and identifying players who may be at risk. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, game selection, and user experience. |
| Marketing & Promotions | Sending promotional offers, bonus notifications, and game updates to players who have opted in to receive marketing communications from tgjili. |
| Customer Support | Responding to player support queries, complaints, and dispute resolution requests. |
Marketing Opt-Out: If you no longer wish to receive promotional communications from tgjili, you may opt out at any time via the communication preferences in your tgjili account dashboard or by contacting our support team.
Under the Philippine Data Privacy Act of 2012, tgjili processes your personal data on the following lawful bases:
- Contractual Necessity: Processing necessary for the performance of the contract between you and tgjili — specifically, operating your tgjili player account, processing deposits and withdrawals, and delivering gaming services.
- Legal Obligation: Processing necessary for tgjili to comply with its legal and regulatory obligations, including age and identity verification, KYC, anti-money laundering compliance, and reporting obligations to the relevant Philippine gaming regulatory authority and the Anti-Money Laundering Council (AMLC).
- Legitimate Interests: Processing necessary for tgjili's legitimate interests in preventing fraud, maintaining platform security, improving services, and protecting the integrity of the tgjili gaming environment — provided those interests do not override your rights and freedoms.
- Consent: Processing for marketing and promotional communications, where you have given clear and specific consent to receive such communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
tgjili will never sell, rent, or trade your personal data to third-party marketers or unrelated commercial entities. However, tgjili may share your personal data with the following categories of trusted third parties, strictly to the extent necessary to deliver the tgjili service:
6.1 Payment Processors
tgjili shares transaction data with payment service providers including GCash (G-Xchange, Inc.), Maya (Voyager Innovations, Inc.), BPI, BDO, and Metrobank solely to process your deposits and withdrawals. These processors are governed by their own privacy policies and are subject to Philippine financial regulations.
6.2 KYC & Identity Verification Providers
tgjili may engage specialist KYC verification service providers to assist with identity verification, document authentication, and age verification. These providers act as personal information processors under contract with tgjili.
6.3 Game Content Providers
tgjili's game library is powered by licensed third-party game providers. Certain anonymised gameplay data (such as session data and game round results) may be shared with game providers for game integrity and dispute resolution purposes.
6.4 Regulatory & Law Enforcement Authorities
tgjili is required by law to share certain player data with Philippine gaming regulatory authorities, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies, in response to lawful requests, court orders, or as required by mandatory legal obligations.
6.5 Technology & Infrastructure Providers
tgjili uses third-party cloud hosting, cybersecurity, and analytics service providers to operate and secure the tgjili platform. These providers process personal data only under tgjili's documented instructions and are contractually bound to appropriate data protection standards.
All third-party personal information processors engaged by tgjili are contractually required to implement appropriate technical and organisational security measures and to process personal data only for the specific purpose for which it was shared.
tgjili retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and contractual obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years following account closure (in line with Philippine AML retention requirements). |
| KYC Documents | 5 years from the date of submission or account closure, whichever is later. |
| Transaction Records | 5 years from the date of each transaction, as required under the Anti-Money Laundering Act. |
| Gaming Activity Logs | 3 years from the date of each gaming session. |
| Support Communications | 3 years from the date of the relevant support interaction. |
| Marketing Preferences | Until consent is withdrawn, plus a reasonable period to action the opt-out request. |
| Technical & Device Data | Up to 13 months from collection (cookie and session data may be shorter). |
Upon expiry of the applicable retention period, tgjili will securely delete or anonymise your personal data in accordance with its data disposal procedures, unless a longer retention period is required by law.
tgjili implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:
- Encryption in Transit: All data transmitted between your device and the tgjili platform is encrypted using TLS (Transport Layer Security) protocols;
- Encryption at Rest: Sensitive personal data stored on tgjili systems is encrypted at rest using industry-standard encryption algorithms;
- Access Controls: Access to personal data is restricted to tgjili personnel and authorised processors who require it for their specific operational role, governed by role-based access control policies;
- Password Security: Player account passwords are stored using one-way cryptographic hashing. tgjili staff cannot view your plaintext password;
- Intrusion Detection: tgjili employs network monitoring and intrusion detection systems to identify and respond to potential security threats;
- Regular Security Audits: tgjili conducts periodic security assessments and penetration testing of its platform infrastructure;
- Staff Training: tgjili personnel with access to personal data receive data protection and information security training.
While tgjili takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tgjili account credentials and for logging out of your account when using shared devices.
tgjili uses cookies and similar tracking technologies on the tgjili platform. Cookies are small text files stored on your device that help tgjili deliver a functional, personalised, and secure gaming experience.
9.1 Types of Cookies Used by tgjili
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the tgjili platform to function. Includes session authentication tokens and security cookies. Cannot be disabled. |
| Functional | Remember your preferences (e.g., language settings, game lobby view) to personalise your tgjili experience. |
| Performance & Analytics | Collect anonymised data on how players navigate and use the tgjili platform, used to improve site performance and user experience. |
| Responsible Gaming | Store your responsible gaming settings locally to ensure limits and restrictions apply consistently across your sessions. |
9.2 Managing Cookies
You can manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the tgjili platform and may prevent you from logging in or accessing certain features. For instructions on managing cookies in your browser, refer to your browser's help documentation.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tgjili. You may exercise any of these rights by contacting the tgjili Data Protection Officer at the contact details provided in Section 13.
Your Data Rights
Right to Access
Request a copy of the personal data tgjili holds about you and information about how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your tgjili account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Right to Object
Object to the processing of your personal data for direct marketing or on grounds relating to your particular situation.
Right to Portability
Request a structured, machine-readable copy of the personal data you have provided to tgjili for data portability purposes.
Right to Lodge a Complaint
File a complaint with the Philippine National Privacy Commission (NPC) if you believe tgjili has not handled your personal data lawfully.
tgjili will respond to valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, with notice provided to you. tgjili may require verification of your identity before processing certain requests.
The tgjili platform is strictly available to persons who are 21 years of age or older, in accordance with Philippine gaming regulations. tgjili does not knowingly collect personal data from individuals under the age of 21.
Age verification is a mandatory step in the tgjili registration and KYC process. If tgjili discovers that an account has been created by or on behalf of a person under 21, the account will be immediately closed, all deposits will be refunded where practicable, and any accumulated winnings will be forfeited.
If you are a parent or guardian and believe that a person under the age of 21 in your care has registered a tgjili account or provided personal data to tgjili, please contact us immediately at the details in Section 13 and we will take prompt action to remove the data and close the account.
Parental Controls: tgjili strongly recommends that parents and guardians install parental control software on shared devices to prevent underage access to online gambling platforms.
tgjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Where changes to this Privacy Policy are material — meaning they significantly affect how we collect or use your personal data — tgjili will provide advance notice by posting a prominent notice on the tgjili platform and, where practicable, notifying registered players by email.
Your continued use of the tgjili platform following the posting of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with the updated Privacy Policy, you should cease using the tgjili platform and may request account closure in accordance with the tgjili Terms & Conditions.
tgjili recommends that all players review this Privacy Policy periodically to remain informed of how their personal data is being protected and used.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way tgjili processes your personal data, please contact the tgjili Data Protection Officer (DPO):
- Email: [email protected]
- Subject Line: Data Privacy Request – [Your Registered Name]
- Response Time: tgjili aims to acknowledge all privacy-related correspondence within 3 business days.
Please note that the email address above is provided for written correspondence purposes only and is displayed as plain text. It is not a clickable link.
If you are not satisfied with tgjili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent data protection supervisory authority responsible for enforcing the Philippine Data Privacy Act of 2012.
For support queries unrelated to data privacy — such as account issues, deposits, or withdrawals — please contact the tgjili support team via the live chat function inside your account dashboard.
Play Safe & Protected at tgjili
Your personal data is in safe hands at tgjili. Explore our games with confidence, knowing your privacy is protected every step of the way.
21+ only. Please gamble responsibly.